TROUBLE SHOOTING


TROUBLE SHOOTING



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Click on the PDF to download or print a copy of the trouble shooting guide.

DC Remote Control Issue

If Remotes Controls stop working on DC Motors, Try unplugging the battery (12v or 24v) from the motor itself for 1 minute. Then plug the battery back into the motor and try the remote controls. This will reset them.

Things to Check on DC Manual

Things to try when motor is having issues. Please make sure to unhook battery.


1. Battery (charged and connections clean)

2. Make sure connection are plugged in all the way where battery wire and motor connect. Sometimes the pins will get bent in the connection itself.

3. Sometimes the key switch might not work. Unplug power cable, take off the 4 screws on outside of the box and make sure key switch didn't pop off.

4. Disconnect battery to motor connection, then tap wires on the battery and contactor (the big black box) lightly with a hammer.

5. Disconnect battery and loosen the 3 screws shown in green. (see image below) Tap on Contactor lightly with hammer a couple times. Slightly tighten screws back up.

6. Relay can stick inside the contactor. Disconnect battery and loosen the 4 bolts on the contactor. Lightly tap each bolt coming out of the contactor with a hammer. Tighten bolts back up and see if it works.

7. If motor only goes in one direction, you can reverse cables on the battery to go the other direction. You can only do this on the DC Manual – Do not do on the DC Remote.

8. If contactor is bad, you can take the red battery wire and red motor wire and hook them together. Then take black battery wire and black motor wire and hook them together. This will bypass the contactor. When you plug it in to the battery, the motor will go up until you unplug it from the battery. To get the motor to go down just change battery wires. (so positive to the negative terminal and negative to the positive terminal).

Things to Check on DC Auto Stop and DC Remote

Things to try when motor is having issues.


1. Battery (charged and connections clean)

2. Make sure connection are plugged in all the way where battery wire and motor connect. Sometimes the pins will get bent in the connection itself.

3. Sometimes the key switch might not work. Unplug power cable, take off the 4 screws on outside of the box and make sure key switch didn't pop off.

4. If remotes don’t work unplug the power cable for 1 min and it will reset. Now try them. If that doesn't work try reprogramming remotes. Click here for steps to follow.

5. If remotes still don't work try clearing the board to reset everything. To do this hold the learn button for 10 seconds to clear the board. (light will come on when you press the button and go off once the board clears) Click here for steps to follow.

6. If issue is with more than 5 remotes hooked up, try clearing the board. To do this hold the learn button for 10 seconds to clear the board.(light will come on when you press the button and go off once the board clears) Click here for steps to follow.

7. On the DC Auto Stop. If there are any issues try resetting the remotes and the Auto Stop points. Click here for steps to follow.

Things to Check on AC Auto Stop, AC Remote and AC Manual

Things to try when motor is having issues.


1. Sometimes the key switch might not work. Unplug power cable, take off the 4 screws on outside of the box and make sure key switch didn't pop off.

2. If remotes don’t work unplug the power cable for 1 min and it will reset. Now try them. If that doesn't work try reprogramming remotes. Click here for steps to follow.

3. If remotes still don't work try clearing the board to reset everything. To do this hold the learn button for 10 seconds to clear the board. (light will come on when you press the button and go off once the board clears) Click here for steps to follow.

4. If issue is with more than 5 remotes hooked up, try clearing the board. To do this hold the learn button for 10 seconds to clear the board.(light will come on when you press the button and go off once the board clears) Click here for steps to follow.

5. RED LED on outside of motor. If this Red Light stays on for more than 2-3 seconds when going up on the AC Remote you can check power at circuit breaker to make sure your getting 120V, check the GFI ground, check to make sure you have a 12/3 extension cord and under 150 feet. Also check to make sure no bad cables in lift or that the lift isn’t raising the boat at an angle. You can also take the boat off the lift and try raising the motor to see if the light goes off.

6. On the AC Auto Stop. If there are any issues try resetting the remotes and the Auto Stop points. Click here for steps to follow.

When hooking up Two Batteries